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Across 4. distance zone ranging from 18in. to 4ft. 7. the reason why we sometimes choose to listen mindlessly or mindfully 9. the process of filtering out some messages and focusing on others 11. behavior emphasizing flexible schedules in which multiple tasks are pursued at the same time 12. stationary area claimed by an individual 14. a style in which the receiver ignores undesirable information 17. the way to make listening effective 20. a response style in which the receiver a speaker's comment as an attack 21. giving observable feedback to the speaker 23. changing the focus of the conversation from the speaker to the narcissist 25. behavior emphasizing punctuality, schedules and completing one task at a time 26. not listening because your attention is wandering 27. the process of making sense of others' spoken messages 28. physical attractiveness and clothing are examples of _____ 29. a reason why understanding can be muddled 30. an imitation of real listening/an act put on to fool the speaker

Down 1. failure to recognize the thoughts or feelings that are not directly expressed by the speaker 2. a style in which the receiver listens carefully in order to gather information to use in an attack on the speaker 3. the way people and animals use space 5. distance zone ranging from 4ft. to 12ft. 6. when you consider another's comments to be too complex to understand and give trying to make sense of them 8. reacting to others' messages automatically and routinely without much mental investigation 10. study of how humans use and structure time 13. a listening style in which the receiver only responds to messages that interest only him or her 14. a distance zone ranging from skin contact to 18in. 15. the ability to recall information 16. making sense of a message 18. distance zone ranging outward from 12ft. 19. giving careful and thoughtful attention and responses to the messages we receive 22. when we choose not to listen because of personal concerns 24. the physiological dimension of listening