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Across 3. The person to ask if you have questions about restricted information 4. The chapter in the Agent's Manual that covers confidentiality 7. Duties performed in which there is no choice on the part of the agent 8. The permission that is needed from an individual to release restricted information about them 9. Agents have a duty to do this for any person at risk 11. Action that the Division may take against an agent for not following policy regarding restricted information 15. This kind of indifference may serve as the basis for liability when failure to train is alleged 17. Duties performed under the agent's personal and professional judgment 18. The liability that may result if confidential information is released 19. Protection from civil liability

Down 1. The process that protects restricted information about offenders 2. The kind of immunity that judges and prosecutors have 5. This kind of report is completed immediately after learning of suspected child abuse 6. Negligence is defined as "failure to use" this kind of care under the circumstances 10. If an injury is not the result of deliberate indifference, it may be caused by this 12. The kind of immunity that Parole and Probation Agents have 13. This responsibility will assist in avoiding liability by writing good notes 14. This kind of report must be submitted within 48 hours after learning of suspected child abuse 16. Agents are required to do this in all cases of suspected child abuse