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Across 5. Bell service attendants help maintain this by asking guests whether they have retured there room keys at checkout... 6. One part of this is given to the guest the other is taken by the bell attendent and attached to guests belongings..... 8. Bell service attendants must be able to respond to each guest by learning how to do this...... 10. These are located at the bell stand for recording the duties and services that were preformed during a shift.... 12. This is the proccess of assigning guests and escorting guest and there luggage to that room.... 13. Must be loaded with heaviest and larger items first..used to transport guests property safely and securely... 14. Some properties require the bell attendant staff to do this with the money given to them by guest instead of them taking what each guest has handed them....this would not be used when dealing with large groups...

Down 1. These include a guests charge statement instructions for this a blank comment card it is often slipped under the door of guests that are expected to depart..usually left early in the morning... 2. Allows bell service attendants to stage themselves so they can quickly help guests.... 3. There may be times bell service attendants are asked to do this when guest are not satisfied with room... 4. Properties may occasionally request bell service attendants to preform these they are recorded on a front sheet they include the time it was preformed...they must inform supervisor if they must leave property... 7. Larger properties will often have a stage area or these ...were cars are waiting for guests who need rides... 9. Type of service provided by bell attendant that can be in three type unschedualed luxury airpot,unschedualed airport,or unschedualed luxury.... 11. Part of the bell service staff responsible for parking guests vehicles.....