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Across 5. _____ risk factors are actions that increase the chances of disease, injury, or death 7. According to Richard Lazarus, there are two important steps in managing a threat; Primary & Secondary _____ 10. _____ conflict is like being cought between "a rock and a hardplace" 13. _____ is one of the most persistent & frequent responses to frustration 14. "Repeated frustrations" or increased frustrations due to repetition, can lead to _____ with dailey commuters 16. A Dr working in the field of Behavioral _____ would teach patients how to relieve pain, cope with chronic illnesses, & to perform self-screenings to prevent such diseases as cancer 17. _____ is a condition where workers are physically, mentally, & emotionally drained; it can be caused by chronic stress. 18. A lack of or "perceived" lack of _____ can be a huge stressor, causing an individual to react intensely to such stress. 19. People are particularly prone to stress when they cant OR think they cant _____ their immediate environment

Down 1. Selye (who studied the GAS) found that prolonged or continued stress (due to such things as finals week in college, work, family, etc) will all lead to a stage of _____ 2. The study of the ways in which stress & the immune system affect susceptibility to disease is called _____ 3. _____ can occur when a person is prevented or "blocked" from peronal, social, or environmental limitations 4. _____ frustration is based on conditions outside a person that impedes progress toward a goal. An examples include being stuck in traffic or getting a flat tire so that you are late for a meeting, 6. _____ is the easiest conflict to resolve, because you are choosing from 2 desirable or positive alternatives. 8. _____ was ranked the number one stressor in the Skillsoft 2006 study (table 11.3) 9. _____ Psychology studies how behavioral or psychological principles can be used to prevent illness & promote health 11. During _____ appraisal you would assess your resources to see how you were going to deal with a threat. You might say "what do I need to do now?" 12. A stressful condition that occurs when a person must choose between incompatible or contradictory (such as needs, desires, motives, or demands) alternatives is referred to as _______. An example might be if your were trying to decide whether or not to return to work or school, because you couldn't do both. 15. An example of _____ appraisal might be watching the weather channel for names of counties giving flash flood warnings