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Across 7. An important factor of production 8. Another term for the micro business environment 9. An important business function in the micro environment 11. Business resources form part of this business environment

Down 1. Machines, factories, supplies and financial resources 2. Suppliers form part of this business environment 3. A statement defining the business of the firm and its objectives 4. Another term for the market and macro business environments 5. A factor operating in the market environment 6. One of the functions of human resources 10. A business environment the business has no control over