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Across 2. ... functions include activities such as administration, purchasing, marketing and human resources 4. This is what businesses in the same market that sell the same type of products are called 5. The ... environment refers to the business itself 6. The ... environment refers to consumer behaviour, habits and values 7. When a business is started, it sets out to achieve certain business ... 8. The ... environment is an external environment that includes national and global influences

Down 1. The ... factors consist of labour, capital, raw materials and entrepreneurship 3. These provide services to handle products between businesses and consumers, such as transport