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Across 1. IF YOU HAVE NOT BEEN SEEN IN A PRACTICE FOR OVER THREE YEARS YOU ARE A__________ 7. A SMALL FIXED FEE PAID BY THE PATIENT AT THE TIME OF AN OFFICE VISIT 9. WHILE PLACING COLLECTION CALLS YOU MAY NOT CALL BEFORE EIGHT AM OR _____PM 10. AN ENCOUNTER FORM IS ALSO KNOWN AS A 11. THERE ARE______________TABS IN A CASE FOLDER 15. AN OUTSIDE FIRM HIRED TO COLLECT ON DELINQUENT ACCOUNTS 18. A REMINDER TO FOLLOW UP ON AN ACCOUNT 19. THE PERSON WHO IS THE INSURANCE POLICY HOLDER FOR A PATIENT'S ACCOUNT 22. STATE LAWS MANDATING WHEN CLAIMS MUST BE PAID 24. MAKING REGULAR MONTHY PAYMENTS IS OFTEN CALLED A_____________ 26. CHANGES TO A PATIENTS' ACCOUNT 27. MONIES COMING IN TO A PRACTICE

Down 2. DEPOSITING INSURANCE PAYMENTS DIRECTLY INTO A PRACTICE'S ACCOUNT 3. WHEN SOMEONE HAS THREE INSURANCE PLANS THE THIRD IS CALLED A__________PLAN, 4. WHAT IS LI Y. WONG'S CHART NUMBER? 5. WHAT IS THE CHART NUMBER FOR DANIEL HO? 6. THE SET PROGRAMS DATE COMMAND IS FOUND ON THE_________MENU. 8. A CLAIM WITH NO ERRORS 12. THE PORTION OF CHARGES THAT ARE THE PATIENTS RESPONSIBILITY 13. A PHYSICIAN WHO RECOMMENDS THAT A PATIENT SEE A SPECIFIC OTHER PHYSICIAN 14. WHAT IS THE COLOR CODE FOR AN UNAPPLIED PAYMENT 16. A FOLDER THAT CONTAINS A PATIENT'S MEDICAL RECORD 17. THE INSURANCE PLAN THAT PROVIDES COVERAGE FOR DEPENDENTS OF ACTIVE DUTY SERVICE MEMBERS 20. WHEN A PATIENT CHANGES INSURANCE CARRIERS, A NEW ________MUST BE CREATED 21. THE MEDISOFT TOOLBAR CONTAINS____________ICONS. 23. A REPORT THAT PROVIDES INFORMATION ON PRACTICE ACTIVITIES FOR A TWENTY FOUR HOUR PERIOD 25. CLEARINGHOUSES FORMAT ELECTRONIC CLAIMS IN A ___________STANDARD FORMAT.