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Across 2. Becanus nonverbal cues tap our emotions, people often respond emotionally before they take time to stop and _____ about the situation 3. The _____ to trust non-verbal cues is strong. 6. Children interpret the meaning of words by _____ associated with the words. 7. When a person is saying something that does not match their non-verbal behavior, they send a _____. 11. Even _____ can sense anger and they respond with fear and cry. 13. _____ are expressed through body language. 14. Learning the _____ of listening before you speak can help you avoid many misunderstandings. 17. Another person's attitude is their _____; don't make it yours. 19. _____ are the use of touch to communicate meaning 20. Knowing ways to communicate can better help you understand and be _____. 23. _____ is important in personal, professional and nearly all of our functions. 24. Over 80% of the meaning of what is said is gained by _____. 25. If you _____ the attitude is directed toward you, check it out.

Down 1. Communications involves sharing _____ and feelings. 4. Perhaps the most important skill you can learn is to _____ effectively 5. It is your _____ as an adult to check out assumptions before you jump to conclusions. 8. When we become _____ we tend to allow our emotions to drown out the sound of rational thought and let our mouths say things we regret. 9. Knowing many ways to communicate can keep your communications on track and be _____. 10. Communication involves _____ to the other person. 12. How we perceive a person's _____ prepares us for how we will rspond to that person. 15. When our _____ go up a meaningful conversation will stop. 16. _____ a simple conversation can take a turn for the worst. 18. Only 20% of what is said is gained gained by the words that people speak. 21. We can learn to _____ common barriers that block effective communication 22. Too many times the _____ goes into battle before we engage our brain.