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To Err is Human

Paul Zippel

For Human Performance Training

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Across
1.Type of performance mode, executed by memory
5.Attitude of wariness
8.Principles of an organization
12.Latent organizational
13.Type of error that triggers immediate undesired consequence
14.Characteristic of human nature, to be imprecise
16.Activity, series of behaviours, start and end
23.Defects in established controls
24.Type of step that if performed improperly causes irreversible harm
25.Intentional not following a procedure
28.Job-Site
29.Situation in which there is a greater opportunity for error
30.Mental and physical requirements
32.Unfavourable factors embedded at the job-site
33.Values and beliefs of an organization
34.Type of performance mode, unfamiliar situation, problem solving
35.Physical action different from intended
Down
2.Hidden, undetected condition
3.Type of performance mode, stored rules
4.Actual conditions compared to desired, difference
6.Descriptions of acceptable outcomes, goals, results, behaviours
7.Act was incorrect for the work situation
9.Personal goals, needs, interests
10.Observable, physical behaviour
11.Measure to prevent or catch human error
15.Error due to failure of memory
17.Information that gives individual or organization opportunity for change
18.Process to change behaviour
19.Picture in my mind of how things work
20.Nuclear safety is our priority!
21.What is intended to happen is what happens
22.The mental and physical efforts to perform a task, observable
26.Engineered, Administrative, Oversight, Cultural; Types of
27.An action that unintentionally departs from an expected behaviour
31.Typical behaviour for a group of people or work group

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