Home
My Puzzles
FAQ
Report bug
Collected Puzzles
User listed puzzles
Random Puzzle
Log In/Out

SALES & SERVICE 7-20-11

CUSTOMER SERVICE!

1 2
  3 4       5    
6               7    
         
       
  8           9        
       
10                  
       
11      
12           13        
         
      14      
     
   
  15            
 
16        

Across
4.Let the customer completely _____ their problems before you try to help them.
6.The most important customer service skill is ______.
8.Make the customer feel _____ and respected.
10.A positive _____ will make everyone's day a better one.
12.Bank staff should always be helpful and _____.
14.To help a customer having card problems, we can go to the _____ system.
15._____ speak louder than words.
16.Don't fix the _____, fix the problem.
Down
1.When you answer the phone, always be _____.
2.Customer complaints should be seen as _______ to improve our service.
3._____ means keeping the service promise - doing what you say you'll do for the customer
5.Before you put a caller on hold, always _____.
7.Every customer needs to be _____ as soon as they walk in your door.
9.First _____ are the most lasting.
11.The customer is always the _______.
13.Treat each customer as if they're the ______ one you deal with that day.

Use the "Printable HTML" button to get a clean page, in either HTML or PDF, that you can use your browser's print button to print. This page won't have buttons or ads, just your puzzle. The PDF format allows the web site to know how large a printer page is, and the fonts are scaled to fill the page. The PDF takes awhile to generate. Don't panic!




Google
 
Web armoredpenguin.com

Copyright information Privacy information Contact us Blog