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Across 1. why we come to work everyday 3. form to be completed at 11:59 pm each day 5. work as one unit 8. no spaces or blanks ever allowed for controls 9. ideas on how to improve our working environment 11. answer or idea to resolve a problem 12. our beloved regional director of operations 16. person seen going above and beyond the call of duty 17. tool used to monitor medications 22. 3 items the resident aides can help serve continuously in the dining room 24. techinque used to keep envrionment free from hazards 25. our beloved regional director of quality services 26. form to be completed after every shower 27. most effective means of team work 29. shift to shift communication for issues with residents 30. person responsible for everything in the building 32. our beloved regional director of sales and marketing 34. people you take care of 35. required to be completed for each and every meal with NO blanks 36. most residents get 2 a week

Down 2. Not allowed even once by DOH, unless resident is in the hospital 4. form to insure no holes in MARS 6. required to be clean and orderly where O2 is stored 7. how census is completed 10. form to be used to inform nursing office of any change or issue for a resident 13. observation made by employee entering resident's space 14. ONE thing resident aides are NOT to do in the dining room 15. one of Emeritus family values for a solution 18. corrections made to insure potential hazards are removed from residents' space 19. main component of caring 20. schedules all the wonderful activities 21. items to be washed 23. extras given to staff for excelling are kept here 28. required as job duty for any issue for a resident 31. the main way to brighten everyones' day 33. mandatory sheets to be filled out for cares performed each shift