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Chapter 7: Innovation and Change

Group 2

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Across
1.Using formal power and authority to force others to change.
3.Getting the people affected by change to believe that change is needed.
7.Forces that produce differences in the form, quality, or condition of an organization over time. (2 Words)
8.A three-day meeting in which managers and employees from different levels and parts of an organization quickly generate and act on solutions to specific business problems. (3 Words)
9.Opposition to change resulting from self-interest, misunderstanding and distrust, and a general intolerance for change. (3 Words)
10.The person formally in charge of guiding a change effort. (2 Words)
11.Change created quickly by focusing on the measurement and improvement of results. (2 Words)
Down
2.A philosophy and collection of planned change interventions designed to improve an organizations long-term health and performance. (2 Words)
4.Forces that support the existing state of conditions in organizations. (2 Words)
5.The process used to get workers and managers to change their behavior and work practices. (2 Words)
6.Supporting and reinforcing new changes so that they stick.

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