1			2											3
												4
	5
					6		7		8		9
																				10
											11
														12
	13
														14
			15
16												17
												18
			19
			20														21
22														23					24
					25
							26
	27

Across 1. Clients should always be treated with _______ 4. These are questions which can only be answered with a yes or a no 9. Many resources and sources of information can be found by organisation and government agencies websites on the ________ 12. Both employers and employees have legal and _____ obligations 13. Legislation is intended to make sure that workplaces are free from unlawful ______________ and harassment. 14. This is a visual check list that lists tasks in order of importance and helps to organize the mind ready for activity 15. Most positions in community services will require specific ______________ 16. The philosophical ideals and behaviours that are in agreement with accepted principals or rules for right conduct 18. Additional _______ may be available in the workplace. 20. Both employers and employees have rights and ______ 22. Duty of care is a _______ obligation. 23. Community service workers should understand the ______ and philosophy of the sector in which they work. 25. Each workplace will have _________ regarding dress and behaviour 26. The _________ within a team gives access to a wide range of ideas, thinking styles and perceptions from which to draw from when solving problems. 27. These types of questions usually draw a more detailed answer

Down 2. In order to complete all tasks it may be necessary __________ the tasks. 3. Community services are provided by ________ and private providers. 5. Service workers have an obligation to be objective and ___-___________ 6. There are four key industry _______ within community services 7. Government agencies and industry organisations can provide ________ 8. To work effectively in a community service role it is necessary to have some understanding of _______ _______ affecting the particular community service sector in which you work. 10. Community services workers should constantly self-monitor and assess their work to identify any ______ gaps 11. Community service workers should demonstrate respect for the client's ________ diversity. 17. The cultural expectations of people, their beliefs and _________ shape the way in which people interact with the world. 19. To complete daily, weekly and longer term tasks it is necessary to ________ and plan. 21. Community service workers should demonstrate a commitment to access and ______ principles in the sector in which they work 24. Time Management is ____ management