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Across 2. Sorry I can't ... Thursday. How about Monday? 4. to give sb the most recent information: Just writing to ... you on the changes. 6. you do this when you send an email you've received to a third person 8. a preposition used to talk about deadlines: I need the report ... Monday. 9. very important 10. two letters used to introduce the subject of an email 12. the latest date to finish sth, like a report 14. a waa way to end an email when you want a reply: Looking forward to ... from you. 15. to make contact: This is to ... base before the conference. 16. as fast as you can 17. you do this to an appointment when you move it to a later date 19. the eleventh character in info@trans-com.be 20. a more formal word for help 22. an informal email salutation 24. another word for happy: We would be ... if you could send us ... 25. the fifteenth character in info@trans-com.be 26. to say sth is true 28. junk mail 29. if you delay a project or a decision, you put it on ...

Down 1. a way to start an email: ... a quick note to say hi. 3. a polite way to say sth unpleasant: I'm ... I haven't done the report yet. 5. you do this when you want to remove a message from your inbox 6. you can write this in your subject line or at the beginning of an email to show you just want to give information and don't want a reply 7. a document you send using email 10. a standard close to a more formal email 11. the sixth character in this email address: carol_banks@gt.co.uk 13. another way to say "inform me": Please ... if you need anything else. 18. We are having a few problems ... the moment 21. to make clear: I'm writing to ... the terms of the agreement. 23. the full form of pls 27. another word for answer: Looking forward to your ...