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Across 1. Management action taken to encourage compliance with the organization’s standards 4. Employees have the right to _______ dangerous work 5. Spreads the financial risks encountered by employees and their families 9. Systematic procedures to determine the relative worth or value of jobs (2 Words) 10. Who is responsible for proving the existence of just cause? 13. The ultimate disciplinary action 14. Consistency 16. _____ a type of discipline that takes a problem-solving approach instead of using punishment 17. Preparing employees for future job responsibilities 19. Employees have the right to _______ in correcting hazards in the workplace 20. The _____ effect occurs when ratings are strongly affected by the employee’s most recent actions (either good or bad) 21. ______ dismissal occurs when the employer makes major and unilateral changes to an employee's job that results in the employee's resignation 25. The process by which organizations evaluate employee job performance (2 Words) 31. ______ performance measures are not verifiable by others and usually are based on the rater’s opinions 32. _______ equity involves paying workers fairly relative to market rates 34. Diagnoses present problems and future challenges that can be met through training or development (2 Words) 39. __ the-job-training is received directly on the job and is used primarily to teach workers how to do their present job 40. ______ distributions require raters to sort employees into different categories or classifications 41. Training that is concerned with altering thoughts and ideas i.e. knowledge, new processes 42. ______ costs of injuries include lost production, recruiting, selecting, training of new employees, damage to facilities and equipment 43. An organization with the legal authority to represent workers, negotiate the terms and conditions of employment with the employer, and administer the collective agreement 44. Employees have the right to _______ about hazards in the workplace 45. Conditions that tend to cause stress 46. ____ compensates the worker for each unit of output (i.e. $1 for each widget produced) 47. A complaint by an employee or employer that alleges that some aspect of a collective agreement has been violated 48. _______ equity requires that jobs of similar value get similar pay

Down 2. A contract negotiated between the union and employer, outlining terms and conditions of employment (2 Words) 3. An informal communication system that arises spontaneously from the social interaction of people in the organization 6. A government-appointed third party attempts to bring together the parties to reconcile their difference. In most Provinces, this occurs before a strike or lockout. 7. Skills, knowledge, and behaviours that distinguish high performance in a broad role, function, or level of the organization 8. The process of enhancing an employee’s future value to the organization through careful career planning (3 Words) 11. ____ pay is a performance-linked approach that involves using of variety of methods (business and special incentives, individual performance incentives, profit-sharing, gainsharing) 12. ______ costs of injuries include lost wages, first aid and medical treatment, rehabilitation, disability compensation 15. Familiarizes new employees with their roles, the organization, its policies, and other employees. 18. Acronym for comprehensive company programs that seek to help employees to overcome their personal and work-related problems 22. A planned effort by an organization to make possible the learning of job-related behaviour, i.e., to do their present jobs 23. When just cause for dismissal does not exist, a dismissed employee must be provided with this (or pay-in-lieu of this) 24. Attempts to reduce the subjectivity and biases of subjective performance measures by using descriptions of effective and ineffective performance provided by a variety of sources (acronym) 26. Cash and non-cash rewards employees receive in exchange for their work 27. ____ a type of discipline whereby there are stronger penalties for repeated offences including verbal reprimand, written reprimand, suspension, discharge for cause 28. Achievable and realistic targets to which actual outcomes can be compared 29. The _____ effect occurs when a rater’s personal opinion of the employee sways the rater’s measurement of performance 30. Condition of mental, emotional, and sometimes physical exhaustion that results in substantial and prolonged stress 31. The length of the worker’s employment, which may be used for determining order of promotion, layoffs, vacation, etc. in unionized environments 33. ______ pay is directly linked to an employee’s performance or productivity 35. Also known as human factors engineering—focuses on the interaction between employees and their working environment 36. Process whereby disputing parties choose voluntarily to reconcile their differences through a third party 37. A harmful physical and emotional response 38. _____ compensation consists of benefits and services