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Ch.13 Interpersonal Relationships at Work

Yazmin Susan

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Across
2.having good manners in your dealings with people
3.make active or promote the growth
7.the ability to say and do things in a respectful way
8.variety
9.a solution to an argument in which both sides give up something
10.the act of working together for a common benefit
Down
1.a problem-solving strategy for settling disputes and finding solutions that will allow each side to save face and create the least amount of ill filling
2.seeing things from the point of view of others and gaining an understanding of their situation
4.intervention between conflicting parties to promote reconciliation, settlement, or compromise
5.an oversimplified and distorted belief about a person or group
6.twist out of the true meaning or proportion

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