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Chapter 7

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Across
2.is a pay system that links pay and performance by giving workers the opportunity to share in productivity gains through increased earnings. (2 Words)
3.is a scale that lists a variety of dimensions thought to be related to high-performance outcomes in a given job and that the individual is expected to exhibit. (3 Words)
8.occurs when raters restrict themselves to a small part of the rating scale. (2 Words)
9.is a biased rating that develops by allowing the individual's most recent behavior to speak for his or her overall performance on particular dimension. (2 Words)
10.of performance assess work efforts or inputs. (2 Words)
11.occurs when a rater allows specific biases, such as racial, age, or gender, to enter into performance appraisal. (3 Words)
13.is a process of systematically evaluating performance and providing feedback on which performance adjustments need to be made. (2 Words)
14.is a method of performance appraisal that uses a small number of performance categories, such as "very good," "good," "adequate," "poor," "very poor," and forces a certain proportion of people into each. (2 Words)
15.other members of a work team or persons doing similar jobs rate the individual as a co-worker. (2 Words)
16.occurs when raters lump everyone's performance ratings around the average, or middle, category. (3 Words)
19.is the process of managing performance measurement and the associated human resource manage decisions. (2 Words)
20.is a comparative technique of performance appraisal that involves the rank ordering of each individual from best to worst on each performance dimension.
21.is a comprehensive approach that uses self-ratings, customer ratings, and ratings by others outside the work unit. (2 Words)
22.reward employees based on the entire organization's performance. (2 Words)
23.is a compensation system that bases an individual's salary or wage increase on a measure of the person's performance accomplishments during a specified time period. (2 Words)
24.is a system that rewards people for acquiring and developing job-relevant skills in number and variety relevant to the organization's needs. (2 Words)
25.are part of a pay system in which people elect to receive their wage or salary increase in one or more lump-sum payments. (2 Words)
26.results when one person rates another person on several different dimensions and gives a similar rating for each one. (2 Words)
27.is a comparative method of performance appraisal whereby each person is directly compared with every other person. (2 Words)
Down
1.(BARS) is a performance appraisal approach that describes observable job behaviors, each of which is evaluated to determine good versus bad performance. (4 Words)
4.is a method of performance appraisal that records incidents of unusual success or failure for a given performance aspect. (3 Words)
5.allow employees to own stock in their employer's business and benefit from future increase in the stock price.
6.the individual rates his or her own performance.
7.are pay systems that allow workers to select benefits according to their individual needs. (3 Words)
12.occurs when a rater tends to give everyone low ratings. (2 Words)
17.of performance assess actual work results. (2 Words)
18.is the tendency to give relatively high ratings to virtually everyone. (2 Words)

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