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Across 1. a person who sows discord on the Internet by starting arguments or upsetting people 4. standard network protocol used to transfer files from one host to another 5. Internet etiquette 7. user interface that allows users to interact with electronical devices through icons and idicators 9. company of information by posing as a the activity of defrauding an online account holder 10. the address of a specific Web site or file on the Internet 11. the rate of data transfer meaured in bits per second 13. someone inexperienced in any profession or activity

Down 1. used to connect hosts on the Internet 2. listed questions and answers 3. application protocol for distributed, collaorative, hypermedia information systems 5. a forum on the Usenet service for the discussion of a particular topic 6. encoding messages so only certain people can read them 8. a barrier designed to prevent unauthorized communication between networks 12. a device attached to a computer or telecommunications network