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Across 1. Which of the following terms refers to delivering learning content via lab tops and cell phones when needed? 4. ______means having a person learn a job by actually doing it.______ on the 6. Which of the following is a selection of an employer’s Web site that offers employee online access to training courses? 7. What is the final step in the training process? ______the program’s success or failures 8. ______ is a special approach to organizational change in which the employees formulate the change that's required and implement it 9. _________ tests include tests of general reasoning ability and tests specific mental abilities like memory and inductive reasoning. 11. A structured process by which people become skilled workers through a combination of a classroom instruction and the on the job training is called 15. Employees are allowed to conduct background investigation and reference checks to verify a candidate's 18. Which of the following is the most likely outcome of using the same questions with all candidates being interviewed? 22. Plots train on the flight simulators for safety, learning efficiency, and cost savings. This is an example of 23. 19. T/F Employment screening services are tasteful I'm the selection process because they have access to job applicants credit history and criminal record 27. 20. Although personality tests Katrina used quite frequently, they are poor predictors of job performance 32. Which of the following is NOT a “big five” personality dimension? 33. Studies indicate that firms spend more of their training budgets on_____skills training 36. For training to be successful and effective, a trainee must have 37. According to experts, most people are hired for their qualifications and fired for their _________ 38. Consider the following question: "can you give an example of a specific instance where you provided leadership in a difficult situation?" This is an example of a _________ question 39. Which of the following terms refers to methods used to give new or present employees the skills they need to perform their jobs? 40. ______ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.

Down 2. Which form of on the job training usually involves having a learner study under the tutelage of a material crafts person? 3. A _________ is a simulation in which candidates perform realistic tasks in hypothetical situations and receive scores based on their performance 5. Hiring workers who have criminal backgrounds without proper safeguards is considered _________ 10. As part of the selection process for a position at UPS, Jack has been asked to lift weights and jump rope. Which of the following is most likely being measured by UPS? 12. What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competitions biggest client. How would you proceed?" 13. ____ provides new employees with the basic background information required to perform their jobs satisfactorily 14. Which of the following allows people in one location to communicate live with people in another location? 16. _________ tests includes tests like finger dexterity, manual dexterity, and reaction time 17. Employers can and should use all the tools listed below to attempt to detect dishonest job applicants EXCEPT 19. Which of the following is true regarding substance abuse screening?_____ rats cannot indicate habituation level 20. What type of interview would most likely include the statement, "tell me about a time when you worked successfully in a team environment"? 21. Which of the following is NOT a method used to identify employee training need? ____training needs 24. E-Verify is used by employees to _________if an applicant is eligible to work in the U.S 25. Another term for vestibule training is 26. Which of the following consolidates the knowledge, skills, and behaviors that an individual needs to perform a job well? 28. Rebecca was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a 9-month period of a time. Her employer is utilizing the______ form of training 29. Mike Simmons has recently applied for a position with Pfizer Pharmaceuticals. Which personality trait most likely has the strongest correlation to Mike's success as a pharmaceutical sales representative? 30. Which of the following would most likely be implemented to determine the training needs of a new employee? 31. A manager who gives a former employee a bad reference may be accused of _________ if the information is both false and harmful 34. In a panel interview, a candidate is interviewed in a _________ fashion. 35. Which of the following is a on the job training method that involves educating, instructing, and training subordinates?