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Across 3. Some salespeople make this ___ 6. Exchange without a receipt this many times ___ 9. Adjust this at computer ___ 11. Families want this from companies ___ 13. Car company with many recalls ___ 14. Medicine, final sale items, opened CDs ___ 15. For a baby that had a recall ___ 16. Synonym for unhappy ___ 20. At dry cleaners ___ 23. Can't decide ___ 24. An order with a missing part ___ 25. Car assembly city ___ 26. The customer is always this ___

Down 1. With a warranty, your TV is this ___ 2. Pay this for furniture to be assembled ___ 4. No receipt, so get this instead ___ 5. Impatient and fed up ___ 7. Bottom of pants or dress ___ 8. Cheap, a piece of ___ 10. Synonym for defective ___ 12. Synonym for store rule ___ 17. These are defective in Hondas ___ 18. Company does this to bring back ___ 19. In clothes, bags and furniture ___ 21. Chidlren's pants knees ___ 22. Synonym for broken ___