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Across 2. to pause before saying or doing something because you are nervous or not sure (verb) 5. fairly large, especially large enough to have an effect or be important (adjective) 7. an amount of money that is collected and kept for a particular purpose (noun) 8. arrive, especially at the place where someone is waiting for you ( phrasal verb) 10. to sell something by considering what customers want or need (verb) 11. reduce the length of something, such as a piece of writing (phrasal verb) 14. consisting of or including many different kinds of things or people, especially in a way that seems interesting (adjective) 16. a course, certificate etc. that makes someone suitable for a particular job

Down 1. unemotional, practical, and direct (adjective) 3. to officially arrange to join a school, university, or course, or to arrange for someone else to do this 4. when someone is unwilling to do something, or when they do something slowly to show that they are not very willing (noun) 5. to make a good combination with something else, one improves the other (verb) 6. a system or arrangement that exists to help you if you have serious problems or get into a difficult situation (idiom, noun) 9. intending to be helpful (but not always helpful) (adjective) 11. to change something into a different form, or to change something so that it can be used for a different purpose or in a different way (verb) 12. the way you hold something tightly, or your ability to do this (noun) 13. relating to the area you live in (adjective) 15. a part of an area of activity, especially of business, trade etc (noun)