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Principles of quality management

Solomon Sumbnane

THE ISO 9000:2000 FOCUSES ON EIGHT PRINCIPLES OF QUALITY MANAGEMENT

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Across
4.An organization's existence and suceess depends on
5.beneficial relationship
6.Their abilities are used for the benefit of the organization
7.Clearly defined goals and feedback
8.Understanding of performance in terms of how it has impacts on the organization
Down
1.Setting standards and evaluating performance against those standards
2.This work provides unity of purpose and direction of the organization
3.Get motivated, understanding of their jobs

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