Across 1. to be loud, noisy 7. the making of amends for wrong or injury done 8. hard to please; excessively critical, or demanding 11. lacking ability; not fit for a job 13. being permissive; allowing too much freedom 15. to imitate or copy in action, speech 16. an upper garment, either loose or close-fitting and extending over a skirt or pants 17. a long, emotional (angry) speech 19. hidden; kept from or involving little human or social activity 20. all together; two or more parts in the same tone 21. firm, strict, or uncompromising

Down 2. extremely painful; causing intense suffering 3. to influence by gentle persuasion, flattery 4. to quell, crush, or end by force 5. deny directly; speak against 6. disgraceful; shameful or shocking; improper 9. firmness in position; constant 10. a severe disapproval or scolding, especially a formal one 12. the owner of a business restaurant, a hotel, etc 14. an expression, often ugly, that shows disapproval, pain 18. moral excellence; goodness