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Across
2.A basic training that includes introducing employees to the company, its products, culture and policies and to the competition and showing new workers how to perform their jobs safely and efficiently. (2 Words)
3.A training for managers and employees who requires a fundamental understanding of employer policies including compensation, in order not to expose their organization to major legal risk and liability. (4 Words)
6.A training that focuses on ways supervisors can work with their employees to resolve conflict in the workplace that also provides practical steps and techniques that everyone can learn. (2 Words)
8.The first step in the basic Training Process (3 Words)
9.A step in the training process that determine how effective and profitable the training program has become due to cost and time expenditure. (2 Words)
10.A training that helps the heads of the organization in finding out how to stir trust and build credibility with their people or subordinates, describe a clear and convincing purpose, create and support system of success, and let loose the talents and energy of a winning team.
11.A training to help understand and meet the needs of customers (2 Words)
12.Training that helps identify a number of ways to help create a harmonious relationship by knowing what makes people tick in order to create a motivating and inspiring environment. (2 Words)
13.Training on proper setting up the right record keeping system for a business in order to work efficiently, meet legal requirements and strengthen customer and staff relationships. (2 Words)
14.A training that helps improve skills of trainees in identifying, analyzing and solve work-related problems as well as assist in increasing management, staff and customer commitment to their decisions. (2 Words)
Down
1.Trainings which comply with legal requirements and are provided for all employees. (4 Words)
2.Today’s society has increasing expectations about corporate social responsibility. Also, today’s diverse workforce brings a wide variety of values and morals to the workplace.
4.A step in the training process wherein the training must be designed in order to deal with the evaluated specific needs. (2 Words)
5.A training that provide basic knowledge and skills to safely handle and operate equipment. (2 Words)
7.A training that ensures that changes are systematically and effortlessly executed, and that the lifelong benefits of change are achieved. (2 Words)

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