environmental scanning		process of identifying a long-term plan for the orderly replacement of key employees
productivity		calculation showing the value of expenditures for hr activities
unit labor cost		comparing specific measures of performance against data on those measures in other org.
strategy		when individuals quit, die or retire
strategic HR management		use of employees to gain or keep a competitive advantage
effectiveness		the extent to which goals have been met
efficiency		org. that has operating units located in foreign countries
importing and exporting		net operating profit of a firm after the cost of capital is deducted
MNE		firm that has corporate units in a number of countries integrated to operate as one
global org.		using info from the past and the present to identify expected future conditions
culture		proposition for how to compete successfully and thereby survive and grow
HR planning		formal research effort that evaluates the current state of hr management in an org.
forecasting		soceital forces affecting the values, beliefs, and actions of a distinct group of people
succession planning		buying / selling goods and services with org. in other countries
attrition		computed by dividing the average cost of workers by their average levels of output
hr metrics		the degree to which operations are done in an economical manner
ROI		specfic measures tied to hr performance indicators
Economic value added		process of studying the environment of the org. to pinpoint opportunities and threats.
benchmarking		measure of the quantity and quality of work done, considering the cost of the resources used
hr audit		process of analyzing and identifying the need for and availability of hr so taht the org. can meet its objectives