1 | Feedback Loop | | _____ | Process by which two or more parties work together to reach agreement on a matter. |
2 | Focus Group | | _____ | Data-sorting technique in which group members add related ideas and indicate logical connections, eventually grouping similar ideas. |
3 | Force-Field Analysis | | _____ | Ratio of net income (gross sales minus expenses and taxes) to net sales. |
4 | Framing | | _____ | Visualization of the impact of change on productivity. When change is introduced, there is typically a decrease in productivity and then a gradual return to—or, ideally, a surpassing of—previous levels of productivity. |
5 | Global Mindset | | _____ | Right of a legal body to exert authority over a given geographical territory, subject matter, or persons or institutions. |
6 | Gross Profit Margin | | _____ | Society in which relationships have less history; individuals know each other less well and don't share a common database of experience, so communication must be very explicit. |
7 | High-Context Culture | | _____ | Small group of invited persons (typically six to twelve) who actively participate in a structured discussion, led by a facilitator, for the purpose of eliciting their input. |
8 | Income Statement | | _____ | Value that occurs most frequently in a set of data |
9 | J Curve | | _____ | Ratio of gross profit to net sales. |
10 | Jurisdiction | | _____ | Average score or value. |
11 | Liabilities | | _____ | In communication, structuring a message to include opportunities for correction or clarification. This requires two-way communication. |
12 | Low-Context Culture | | _____ | Factors that initiate, direct, and sustain human behavior over time. |
13 | Mean | | _____ | Statement that reports revenues, expenses, and profits for a specified period of time, for example, quarterly or annually. |
14 | Median | | _____ | Middle number in a range of values. |
15 | Mind Mapping | | _____ | In communication, any factor that can disrupt the sending and receipt of a message—for example, physical factors such as loud environments, cultural factors such as a distinctive accent, or cognitive factors such as the use of unfamiliar jargon. |
16 | Mode | | _____ | Group decision-making tool designed to analyze the forces favoring and opposing a particular change. A factor is weighted, and the factors on each side are summed and compared. |
17 | Motivation | | _____ | Ability to have an international perspective, inclusive of other cultures' views. |
18 | Multi-Criteria Decision Analysis (MCDA) | | _____ | Organization’s debts and other financial obligations. |
19 | Neotiation | | _____ | Group decision-making tool in which the group defines the characteristics of a successful decision and then scores each alternative against those criteria. |
20 | Net Profit Margin | | _____ | Process of developing mutually beneficial contacts through the exchange of information. |
21 | Networking | | _____ | Societies or groups characterized by complex, usually long-standing networks of relationships; members share a rich history of common experience, so the way they interact and interpret events is often not apparent to outsiders. |
22 | Noise | | _____ | Process of constructing a message so that an audience sees communicated facts in a certain way and is persuaded to take a certain action. |