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Organization 2020 - (1 of 3)

Karen Burton

Organization Module - SHRM 2020 Learning System

1Alternative Dispute Resolution (ADR) _____Refers to the extent to which rules, policies, and procedures govern the behavior of employees in an organization.
2Arbitration _____Process by which management and union representatives negotiate the employment conditions for a particular bargaining unit for a designated period of time.
3Artificial Intelligence (AI) _____Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as joint employment.
4Center of Excellence (COE) _____Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute.
5Chain of Command _____An organizational structure that leverages staff expertise in certain areas to improve the entire organization’s strategic performance.
6Cloud Computing _____Conversion of data into a format that protects or hides its natural presentation or intended meaning.
7Codetermination _____HR structural alternative in which headquarters HR specialists craft policies and HR generalists located within divisions or other locales implement the policies, adapt them as needed, and interact with employees.
8Co-Employment _____Process of investigating a decision thoroughly before finalizing it to identify all potential factors that could affect the positive and negative impacts of the decision.
9Collective Bargaining _____Organizational structure in which geographic regions define the organizational chart.
10Conciliation _____Form of corrective discipline that implements increasingly severe penalties for employees.
11Constructive Discipline _____Arrangement in which an enterprise and a vendor share different tasks within a larger complex, often strategic responsibility.
12Cosourcing _____Organizational structure in which departments are defined by the services they contribute to the organization’s overall mission, such as marketing and sales, operations, and HR.
13Dedicated HR _____Principle of employment in the U.S. that employers have the right to hire, fire, demote, and promote whomever they choose for any reason unless there is a law or contract to the contrary and that employees have the right to quit a job at any time.
14Departmentalization _____Style of computing in which scalable IT-enabled capabilities are delivered as a service using internet technologies.
15Downsizing _____Ability of a computer to imitate human thought and behavior.
16Due Diligence _____Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage and interpret data from many business activities.
17Employment-At-Will _____Orderly way to resolve differences of opinion.
18Encryption _____Method of dispute resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination.
19Enterprise Resource Planning (ERP) _____Form of corporate governance that requires a typical management board and a supervisory board and that allows management and employees to participate in strategic decision making.
20Firewalls _____Line of authority within an organization.
21Formalization _____Software and/or hardware that filters incoming and outgoing communication according to preset rules.
22Functional HR _____Method of nonbinding dispute resolution by which a neutral third party tries to help disputing parties reach a mutually agreeable decision; also called mediation.
23Functional Structure _____Way an organization groups jobs to coordinate work.
24Geographic Structure _____HR structural alternative that allows organizations with different strategies in multiple units to apply HR expertise to each unit’s specific strategic needs.
25Grievance Procedure _____Termination of employment of individual employees and groups of employees for reasons other than performance, for example, economic necessity or restructuring; also known as reduction in force (RIF).

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