1	Accounts Payable		_____	Statement of an organization’s ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing.
2	Accounts Receivable		_____	Basic beliefs, attitudes, values, behaviors, and customs shared and followed by members of a group, which give rise to the group’s sense of identity.
3	Active Listening		_____	Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn.
4	Affinity Diagramming		_____	Ability to be sensitive to and understand one's own and others' emotions and impulses.
5	Assets		_____	Money an organization's customers owe the organization.
6	Balance Sheet		_____	Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage and interpret data from many business activities.
7	Bribery		_____	Ability to use information to gain a deeper understanding of an organization and make sound business decisions.
8	Business Case		_____	Statement of an organization's financial position at a specific point in time, showing assets, liabilities, and shareholder equity.
9	Business Intelligence (BI)		_____	Concept that laws are enforced only through accepted, codified procedures.
10	Cash Flow Statement		_____	Legal system in which each case is considered in terms of how it relates to legal decisions that have already been made; evolves through judicial decisions over time.
11	Civil Law		_____	Principles that guide decision making and behavior in an organization.
12	Code of Conduct		_____	Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker.
13	Common Law		_____	Treatment of personal information that has been disclosed to another person or organization.
14	Confidentiality		_____	Legal system based on written codes (laws, rules, or regulations).
15	Conflict of Interest		_____	Presentation to management that establishes that a specific problem exists and argues for a proposed solution.
16	Cultural Intelligence		_____	Technique that progressively collects information from a group of anonymous respondents.
17	Culture		_____	Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts.
18	Delphi Technique		_____	Amount of owners’ or shareholders’ portion of a business.
19	Due Process		_____	Situation in which a person or organization may potentially benefit, directly or indirectly, from undue influence, due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship or its outcomes.
20	Emotional Intelligence (EI)		_____	Extension of the power of a country’s laws over its citizens outside that country’s sovereign national boundaries.
21	Enterprise Resource Planning (ERP)		_____	Exchange of anything of value to gain greater influence or preference.
22	Equity		_____	Financial, physical, and sometimes intangible properties an organization owns.
23	Extraterriroriality		_____	Money an organization owes its vendors and suppliers.