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Across 4. Providing a service 6. An organisation of workers 7. Children doing paid work 8. When machines take over work previously done by people 10. Large office with workers using telephones for sales and services 14. Producing many identical products, as on a production line 16. Unavoidable activities which are neither work nor leisure 19. The way work is divided,so that people specialise 20. Work which is not declared for tax or other official purposes 21. Work which is not officially recorded 22. When work is done by robots or other automated machinery 24. Working using telephones and information and communications technology 27. Pressure on workers to work long hours 29. Any action taken by workers against recorded 31. The economic and social change between about 1750 and 1850 in which modern industries developed 32. Domestic chores 33. Sector of the economy involving providing services 34. Getting no satisfaction from work 35. A freely chosen activity which is unpaid 36. The extent to which people find their work fulfilling 37. Unpaid work in the home

Down 1. When all or nearly all workers strike 2. Stopping work; a form of industrial aciton 3. Paid work 5. A trade union which organises workers in many different occupations 9. When in order to get a job at a workplace, a person had to belong to a union 11. When someone is disadvantaged or treated unfairly 12. Sector of the economy involving processing of raw materials into manufactured goods 13. Trade unions, the Labour Party, and other smaller groups such as the Co-operative move working together 15. Sector of the economy involving collecting or extracting raw materials 17. Regular negotiation between employers and workers' representatives 18. Relations between employers and workers (or unions representing workers) 23. Being able to work, but not working 25. A trade Union organising workers in one craft or occupation 26. Unpaid voluntary work, for example for a charity 28. Being laid off, no longer required by an employer 30. A role for women based on staying at home, housework and childcare