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Across 2. a memeber of the team who coordinates the tasks so that the team works efficiently. 4. Something that promotes or enhances well-being; an advantage 8. A group of people from two or more departments working together to reach a common business goal. 9. teams that are responsible for choosing their own methods of reaching their goals. 10. is a process that involves setting goals, assigning roles, and communicating regularly.

Down 1. a theory of management based on continually improving product quality and customer satisfaction. 3. To help make and carry out decisions. 5. A group of people from one depatment working together to reach a common business goal. 6. The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. 7. To get jobs done.