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Across 2. Rules dealing with the meaning of words 5. Stressing particular words or using gestures to emphasize an idea 7. Restating information while using accompanying gestures to make the information more memorable 10. Graphic representation of the interaction patterns in a group 11. Time use where schedules are flexible 14. A communication model that sees communication or negotiation of meaning in two or more parties responding to their environment and each other 16. Using changes in speech tone or speed to signal turn-taking cues when conversing 19. Time use emphasizing punctuality and schedules 22. The ability to influence other’s thoughts or actions 23. The inability or unwillingness to express one’s thoughts or feeling when necessary 25. The language, values, beliefs, and customs that people share and learn 26. The tendency to transmit messages without considering consequences 30. The amount of weight attached to a particular person or phenomenon 33. A pleasant term substituted one that is less pleasant 34. Rules governing how people use language during speech acts 36. Communication that occurs within yourself 37. Agreement between group members about a decision 38. Non-verbal actions that support spoken words 39. The individual who encodes and transmits a message

Down 1. The socially approved identity that a communicator tries to present 3. The process of putting thoughts into symbols 4. The route by which messages flow between sources and receivers 6. A deliberately vague statement that can be interpreted in more than one way 8. Rules governing how words sound when pronounced 9. The process where the receiver attaches meaning to a message 10. The process of applying exaggerated beliefs associated with a categorizing system 12. Specialized shorthand vocabulary for individuals with a similar background or education 13. The attitude that one’s culture is superior to another 15. Using a non-verbal response instead of a verbal response 17. The pattern of behavior expected of group members 18. The study of how humans use and structure time 20. Rules governing the structure of language 21. Reciprocal communication pattern where each person’s message reinforces the other’s 24. Any distraction that interferes with or changes a message during transmission 25. Using non-verbal messages that contradict with spoken messages 27. The stories people create and use to make sense of their personal world 28. Communication between individuals 29. Hiding visual cues that signal that a speaker may be lying 31. The ability to project oneself into another person’s point of view 32. Behavior used to maintain our presenting image and that of others 35. The individual who analyzes and interprets the message