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Across 3. An enduring positive or negative evaluation of an object or event. 6. The process by which people draw inferences about others based on their knowledge of the categories to which others belong. 8. The unwritten rule that people should benefit those who have benefited them. (3 Words) 12. An inference about the cause of a person’s behavior. 14. The tendency for individuals to feel diminished responsibility for their actions when they are surrounded by others who are acting the same way. (3 Words) 19. An enduring piece of knowledge about an object or event. 22. A customary standard for behavior that is widely shared by members of a culture. 28. A phenomenon that occurs when a person’s behavior provides information about what is good or right. (2 Words) 29. A phenomenon that occurs when a person’s attitudes or beliefs are influenced by a communication from another person. 30. A phenomenon that occurs when observers perceive what they expect to perceive. (2 Words) 31. The tendency for people to cause what they expect to see. (2 Words) 36. A positive or negative evaluation of another person based on their group membership. 37. An experience involving feelings of euphoria, intimacy, and intense sexual attraction. (2 Words) 38. Positive or negative behavior toward another person based on their group membership. 39. The tendency to do what others do simply because others are doing it. 40. The process by which evolution selects for individuals who cooperate with their relatives. (2 Words)

Down 1. A principle stating that animals aggress only when their goals are thwarted. (2 Words) 2. A phenomenon that occurs when immersion in a group causes people to become less aware of their individual values. 3. Behavior that benefits another without benefiting oneself. 4. The cost-benefit ratio that people believe they deserve or could attain in another relationship. (2 Words) 5. A phenomenon that occurs when another person’s behavior provides information about what is appropriate. (2 Words) 7. A technique that involves a small request followed by a larger request. (2 Words) 9. The study of the causes and consequences of sociality. (2 Words) 10. The tendency to make a dispositional attribution even when a person’s behavior was caused by the situation. (2 Words) 11. A strategy that uses reciprocating concessions to influence behavior. (2 Words) 13. An unpleasant state that arises when a person recognizes the inconsistency of his or her actions, attitudes, or beliefs. (2 Words) 15. The processes by which people come to understand others. (2 Words) 16. The tendency to make situational attributions for our own behaviors while making dispositional attributions for the identical behavior of others. (2 Words) 17. The process by which attitudes or beliefs are changed by appeals to reason. (2 Words) 18. The hypothesis that people remain in relationships only as long as they perceive a favorable ratio of costs to benefits. (2 Words) 20. The process by which attitudes or beliefs are changed by appeals to habit or emotion. (2 Words) 21. Behavior that benefits another with the expectation that those benefits will be returned in the future. (2 Words) 23. Behavior by two or more individuals that leads to mutual benefit. 24. An experience involving affection, trust, and concern for a partner’s well-being. (2 Words) 25. The tendency for liking to increase with the frequency of exposure. (3 Words) 26. The tendency for people who are faced with disconfirming evidence to modify their stereotypes rather than abandon them. 27. The ability to control another person’s behavior. (2 Words) 32. The tendency to do what powerful people tell us to do. 33. Behavior whose purpose is to harm another. 34. A state of affairs in which the cost-benefit ratios of two partners are roughly equal. 35. A collection of people who have something in common that distinguishes them from others.