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Across 2. A managed process is executed in accordance with a _________. 6. A __________ is associated with capability level 2 and maturity level 2. 7. Accountability for performing a process requires clearly defined roles and __________. 9. __________ include adequate funding, appropriate physical facilities, skilled people, appropriate tools, etc. 12. Placing work products under appropriate levels of control is most closely associated with the __________ management process area. 13. A __________ process is a managed process that is tailored from the organization's set of standard processes. 14. Work products should be placed under the ___________ level of control. 17. To evaluate a process __________ is to review activities and work products against criteria that minimize subjectivity and bias by the reviewer. 18. A managed process should be monitored and __________ on a day-to-day basis to ensure that appropriate corrective action is taken when necessary.

Down 1. The objective of planning stakeholder involvement is to ensure that __________ necessary to the process are accomplished. 2. A __________ process accomplishes the work necessary to satisfy the specific goals of a process area. 3. A defined process should include guidelines for __________ standard processes to meet the needs of each project or organizational function. 4. The purpose of generic practice is to provide higher level management with appropriate __________ into the process. 5. The ingrained way of doing business that an organization follows routinely as part of its corporate culture. 8. ___________ supports the successful execution of a process by establishing a common understanding of the process and by imparting the skills and knowledge needed to perform the process. 10. Process related __________ include work products, measures, measurement results, lessons learned, and process improvement suggestions. 11. A group or individual that is affected by or is in some way accountable for the outcome of an undertaking. 15. A guiding principle typically established by senior management that is adopted by an organization to influence and determine decisions. 16. An objective examination of a work product or a set of work products against specific criteria.