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Across 4. TABBED TOOLBAR AT THE TOP OF THE WINDOW 5. CELL OUTLINED BY A BOLD BLACK LINE 9. LOCATED ON THE SIDE OF SOME TOOLS, WHEN CLICKED THEY OPEN MORE INFORMATION 13. SIMILAR TO PAGES IN A DOCUMENT OR A BOOK 14. KEYBOARD SHORTCUTS THAT ARE ACCESSED WITH THE ALT KEY 15. A QUICK ACCESS TO COMMANDS TO PERFORM MANY FILE MANAGEMENT 16. KEYS OR A COMBINATION OF KEYS PRESSED TOGETHER TO PERFORM A COMMAND 17. EACH BOX ON THE GRID AND IS IDENTIFIED BY THE INTERSECTION OF A COLUMN AND ARROW 20. A SMALL ARROW IN THE LOWER-RIGHT CORNER OF THE GROUP 21. DIVIDE THE RIBBON AND PREFORM DIFFERENT TASKS

Down 1. COLLECTION OF ORGANIZED RELATED COMMANDS 2. PERFORM A SPECIFIC TASK 3. CONTAINS THE TOOLS OR COMMANDS THAT ARE ACCESSED OR USED FREQUENTLY 6. SET OF OPTIONS OFFERED TO PERFORM DIFFERENTS TASKS 7. WORD PROCESSOR SOFTWARE 8. SOFTWARE USED TO CREATE DYNAMIC PRESENTATIONS 10. WHEN DISPLAYED THEY GIVE THE USER MORE OPTIONS TO WORK WITH 11. A SMALL TOOLBAR THAT APPEARS WHEN YOU POINT TO A SELECTED TEXT 12. GO FROM TOP TO BOTTOM AND ARE IDENTIFIED BY LETTERS 18. SOFTWARE THAT ENABLE USERS TO ORGANIZE, ANALYZE, MANAGE AND SHARE INFORMATION 19. GO FROM LEFT TO RIGHT AND ARE IDENTIFIED BY NUMBER