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Across 1. Intentional communication designed to show elements of self for strategic purposes; how one lets others know about oneself. 6. The ability to predict, based on selfconcept and self-esteem, one’s effectiveness in a communication situation. 9. A theory that explains our tendency to compare ourselves to others, be they friends and acquaintances or popular figures in the media, as we develop our ideas about ourselves. 12. How one feels about oneself, usually in a particular situation. 14. The process of being focused on the task at hand; necessary for competent communication. 15. The argument that people change their attributions of someone, particularly their physical attractiveness, the more they interact. 17. A prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur. 19. Revealing oneself to others by sharing information about oneself. 20. The ability to watch one’s environment and others in it for cues as to how to present oneself in particular situations. 21. A passive state in which the communicator is a less critical processor of information, characterized by reduced cognitive activity, inaccurate recall, and uncritical evaluation. 22. The act of organizing information about groups of people into categories so that we can generalize about their attitudes, behaviors, skills, morals, and habits. 23. A deep-seated feeling of unkindness and ill will toward particular groups, usually based on negative stereotypes and feelings of superiority over those groups. 24. The feelings one experiences when one assesses one’s own communication competence as sufficient or acceptable; less positive than self-actualization.

Down 2. The tendency to overemphasize the internal and underestimate the external causes of behaviors we observe in others. 3. A mental structure that puts together individual but related bits of information. 4. Personal characteristics that are used to explain other people’s behavior. 5. A form of cultural nearsightedness grounded in the belief that one’s own culture is appropriate and relevant in all situations and to all people. 7. The idea that we usually attribute our own successes to internal factors while explaining our failures by attributing them to situational or external effects. 8. The means by which we gather, organize, and evaluate the information we receive. 9. Active, critical thought resulting in a communicator succumbing to the biased nature of perception. 10. One’s awareness and understanding of who one is, as interpreted and influenced by one’s thoughts, actions, abilities, values, goals, and ideals. 11. The feelings and thoughts one experiences when one knows that one has negotiated a communication situation as well as possible. 13. A negative assessment about a communication experience that involves criticizing or attacking oneself. 16. Giving greater credibility or importance to something shown or said than should be the case. 18. A cognitive process through which one interprets one’s experiences and comes to one’s own unique understandings.