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Across 6. Standards to determine how well employees do their job 8. Positive change in behavior followed by gradual decline 12. Army General Classification Test developed WW II Military selection 14. Army Beta Test nonverbal test WW I for illiterate recruits 15. Division 14 of the APA formed 1946 16. Developed studies on trolley car operation. 19. Focuses on developing assessments to predict job performance 20. Model based on scientific principles and professional practice 21. Concerned with a healthy and productive workforce

Down 1. Used inhumane act toward workers and investigated by ICC 2. Analyzing organizational satisfaction and effectiveness 3. 1920s Western Electric Company 4. Regulated by the law and ensures quality professional practice 5. Gave talk in Chicago on advertising. Wrote 3 books on public awareness. 6. The study of thinking and behavior 7. Pioneered Industrial Management Techniques (1908). 9. Global studies in I/O Psychology 10. Psychology concepts and principles in the work world 11. Army Alpha Test intelligence Test WW I Military selection 13. Enhances employee skills to improve job performance 17. Multidisciplinary field concerned with designing tools for human skills 18. Developed in 1980s Military selection