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Across 2. We need to determine what they are looking for in a health plan. 4. This 2 out of 5 that you need to provide a copayment amount. 5. This 3 out of 5 that you need to provide a copayment amount. 11. Need to verify if their ______ are In-Network. 13. This would the most they would pay on the plan. 15. This 4 out of 5 that you need to provide a copayment amount. 16. Need to disclose if there are any _______ that need to be meet before plan pays. 17. After enrollment the client will receive what type of call. 20. Search ALL ______. 21. Cover all _______.

Down 1. We are ________ when we confirm they have Medicare A+B/ESRD. 2. This 1 out of 5 that you need to provide a copayment amount. 3. Need to give _______ amounts for the plan services. 5. All enrollments must be done on an __________. 6. All _______can be done over the phone. 7. Medicare______are the only exception to the rule. 8. Need to verify if there are specific _______they go to for their health care needs. 9. This is a specific type of plan that must use specific network providers only. 10. Need to explain the ________ for Rx coverage. 12. Need to search all ________. (Rx) 14. This 5 out of 5 that you need to provide a copayment amount. 18. The need to continue to keep paying their _______ premium. 19. Need to review all ______ levels and copayments pertainig to Part D.