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Across 2. Six _____ is a popular methodology for BPI 3. A radical redesign of an organization’s business processes to increase productivity and profitability 5. The Ethical Framework consists of how many different approaches? 6. A business ______ is an ongoing collection of related activities that create a product or service of value 8. An example of IOS is a Supply _____ Management 12. _________ is the right to be left alone and to be free of unreasonable personal intrusions 13. In the _________ approach, ethical actions treat all humans equally, or if unequally, then fairly, based on some defensible standard 15. _________ is the process of creating a digital dossier 16. Competitive _______ is a statement identifying a business’s approach to compete, it’s goals, and the plans and policies required to attain those goals 17. IT reduces the number of middle ______ required

Down 1. A _______ chain is a sequence of activities through which the organization’s inputs are transformed into valuable outputs 2. Transaction Processing ______ support the “real time” monitoring, collection, storage, and processing of data 4. A robot used to vacuum floors 6. Enterprise Resource ______ Systems provide communication among functional area ISs 7. A Code of ________ is a collection of principles that are intended to guide decision making by members of an organization 9. A business process is comprised of 3 elements: Inputs, _______, and outputs 10. Focuses on reducing variation in process outputs by identifying the underlying cause of the variation 11. _________ is a legal concept meaning that individuals have the right to recover the damages done to them by other individuals, organizations, or systems 13. There are how many basic phases of successful BPI? 14. A _____ is an informal, personal journal that is frequently updated and intended for general public reading