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Across 2. Benefits of large scale operations 4. Their tagline is 'quality in everything we do' - think 24 March 6. Combining labour and capital in production 7. Stock is order to arrive when needed 8. For the things money CAN buy 10. Operational objectives 12. Often achieved through branding 15. Total costs / output 16. 'Quality never goes out of style' is their promiseM&Ms 18. An important consideration when choosing a supplier 19. An example of a quality assurance system 22. Production techniques that seek to minimise waste 23. Inventory held in the event of a late delivery 24. The next person on the lean production line 25. Thankfully 'melts in your mouth, not in your hands' 26. Cost-efficient production method meeting customer specification 27. The number of errors permitted on a lean production line 28. Often caused by rapid or excessive growth

Down 1. Total output / number of staff 3. Production that is heavily reliant upon machinery 5. Production method used by Belinda's Bakery 7. Stock of items is kept in the event of an order being received 9. Manufacturer to wholesaler to retailer = ? 11. Allows staff to specialise in a part of the production process 13. Achieved through bulk-buying 14. An example of a financial economy 17. One of three types of inventory held in a business 20. Maintaining standards using an inspector 21. Continuous improvement in Japanese