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Across 3. the daughters or sons of your child 5. a group which represents an organization or a country in discussions about business 7. working in a well-organized and competent way 11. a medical operation in which part of someone's body is put into the body. 12. a detailed and careful study of something to find out more information

Down 1. at no cost 2. a conversation where one participant asks questions, and the other provides answers 4. someone who performs various administrative tasks, including answering telephones and giving information to the public and customers 6. the features or characteristics of a person or thing 8. someone who commands a group, an organization or a country 9. feeling deep happiness or satisfaction as a result of one's own achievements 10. to leave your job and stop working at the end of your career