Salutations

Salutations

									1

								2

							3

			4
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6		7
						8

9

						10		11

				12

						13	14

	15

					16

Horizontal

3. it's a pleasure

4. mrs, ms, madam

9. what is your name? (informal)

10. delighted

12. hello

13. miss

15. the last name

16. and you? (informal)

Vertical

1. what is your name? (formal)

2. good evening

4. mister

5. hi / bye

6. hi

7. my name is...

8. the first name

11. likewise

14. and you? (formal)

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