1	Job description		_____	Expected rules and guidelines that the candidate and interviewer are expected to follow
2	External recruitment		_____	A type of interview
3	Multi-stage		_____	Contains details of holiday entitlement and start date
4	Application form		_____	A written statement in support of an application
5	Interview protocol		_____	Gives information to the prospective employee about what the job is actually about
6	Letter of application		_____	Provides information about the type of person that the organisation is looking for to do the job
7	Eye contact		_____	One reason why firms recruit
8	References		_____	Highlights all the positive aspects of the applicant and the special skills that they have
9	Interview checklist		_____	Used to ensure all questions have been asked and responses noted
10	Person specification		_____	Applicants write all their details including education and employment history on a two page sheet including referees
11	Marital status		_____	An example of an off limit question
12	Psychometric tests		_____	A way of gaining information in a standard format making it easier to compare applicants
13	Curriculum vitae		_____	A method of application
14	Maternity cover		_____	Recruiting from outside the business
15	Job advert		_____	An assessment method used to determine intelligence or personality type
16	Telephone		_____	An example of body language
17	Job offer		_____	Recruiting someone who already works for the business
18	Internal recruitment		_____	Informs about the availability of a position