| Communication | | communications that flow along social and relation lines |
| Communication apprehension | | amount of info transmitted during a communication episode |
| Channel richness | | transfer and understanding of a message between 2 or more people |
| Communication networks | | study of body motions |
| Formal networks | | Cultures that rely heavily on words to convey meaning into communication. |
| Information network | | Cultures that rely heavily on nonverbal and subtle situational cues in communication. |
| grapevine | | Undue tension and anxiety about oral communication, written communication or both. |
| Kinesics | | study of ones physical space in interpersonal relationships. |
| Proxemics | | organisations most common informal network. |
| hight-context cultures | | task related communications that follow the authority chain. |
| low-context cultures | | channels by which info flows. |