1	application (or app)		_____	a collection of related files or tables containing data.
2	business intelligence (BI) systems		_____	provide computer-based support for complex, nonroutine decisions, primarily for middle managers and knowledge workers.
3	computer-based information system (CBIS)		_____	the science of adapting machines and work environments to people, focuses on creating an environment that is safe, well lit, and comfortable.
4	Dashboards		_____	an information system that uses computer technology to perform some or all of its intended tasks.
5	Database		_____	information systems that correct a lack of communication among the functional area ISs by tightly integrating the functional area ISs via a common database.
6	data items		_____	a special form of IS that support all managers of the organization, by providing rapid access to timely information and direct access to structured information in the form of reports.
7	electronic commerce (e-commerce)		_____	a type of interorganizational information system that enables organizations to conduct transactions, called business-to-business (B2B) electronic commerce, and customers to conduct transactions with businesses, called business-to-consumer (B2C) electronic commerce.
8	enterprise resource planning (ERP) systems		_____	a computer program designed to support a specific task or business process.
9	Ergonomics		_____	a device such as a processor, monitor, keyboard, or printer. Together, these devices accept data and information, process them, and display them.
10	expert systems		_____	attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain.
11	functional area information systems		_____	Data that have been organized so that they have meaning and value to the recipient.
12	Hardware		_____	Collects, processes, stores, analyzes, and disseminates information for a specific purpose.
13	Information		_____	IS that support a particular functional area within the organization.
14	information system (IS)		_____	An elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.