1	Accounts payable		_____	Legal system based on written codes (laws, rules, or regulations)
2	Accounts receivable		_____	Legal system in which each case is considered in terms of how it relates to legal decisions that have already been made; evolves through judicial decisions over time
3	Affinity diagramming		_____	Situation in which a person or organization may potentially benefit, directly or indirectly, from undue influence, due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship or its outcomes
4	Authentic leadership		_____	Money an organization's customers owe the organization
5	Balance sheet		_____	Type of measurement bias in which analyst fails to recognize that individual is responding with answers the analyst wants to hear
6	Business case		_____	Statement of an organization's financial position at a specific point in time, showing assets, liabilities, and shareholder equity
7	Business intelligence (BI)		_____	Money an organization owes its vendors and suppliers
8	Cash flow statement		_____	Tool or document that defines a specific problem, proposes a solution, and provides justifications for the proposal in terms of time, cost efficiency, and probability of success
9	Civil law		_____	Statement of an organization's ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing
10	Common law		_____	Tendency to enhance or diminish the strength or credibility of a statement or person based on one's impression of a preceding statement or person
11	Conflict of interest		_____	Concept that argues that ethical behavior is determined by local culture, laws, and business practices
12	Contrast effect		_____	Raw data, internal and external to an organization, that is translated into meaningful information for decision makers to use in taking strategic action
13	Cultural noise		_____	Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn
14	Cultural relativism		_____	Leadership style that focuses on challenging and developing members of an organization to attain long-range results through continuous evolution, improvement, or change, based on the leader's vision and strategy