| 1 | Intercultural wisdom | | _____ | Using relationships between data in financial statements to measure the financial health of an organization |
| 2 | Key performance indicators (KPIs) | | _____ | Data-sorting technique in which group members add related ideas and indicate logical connections, eventually grouping similar ideas |
| 3 | Low-context culture | | _____ | Ratio of net income (gross sales minus expenses and taxes) to net sales |
| 4 | Mind mapping | | _____ | The basic beliefs and customs shared by members of an organization that contribute to the organization's sense of its identity |
| 5 | Negative emphasis | | _____ | Quantifiable measures of performance that gauge an organization's progress toward strategic objectives or other agreed-upon performance standards |
| 6 | Net profit margin | | _____ | Type of measurement bias that involves weighting a small negative reaction or piece of information more than it should objectively merit |
| 7 | Nominal group technique | | _____ | Statistical method used to test the possible ffects of altering the details of a strategy to see if the likely outcome can be improved |
| 8 | Organizational culture | | _____ | Society in which relationships have less history; indivdiuals know each other less well and don't share a common database of experience, so communication must be very explicit |
| 9 | Ratio analysis | | _____ | Type of analysis that starts with a result and then works backward to identify fundamental cause |
| 10 | Regression analysis | | _____ | Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts; also called cultural intelligence |
| 11 | Root-cause analysis | | _____ | Technique in which participants each suggest ideas through a series of rounds and then discuss the items, eliminate redundancies and irrelevancies, and agree on the importance of the remaining items |
| 12 | Rule of law | | _____ | Ability to create connections or rapport with others |
| 13 | Scenario/what-if analysis | | _____ | Concept that stipulates that no individual is beyond the reach of the law and that authority is exercised only in accordance with written and publicly disclosed laws |
| 14 | Social intelligence | | _____ | Statistical method used to determine whether a relationship exists between variables and the strength of the relationship |
