| 1 | Alternative dispute resolution (ADR) | | _____ | HR structural alternative established as an independent department that provides services within a focused area to internal clients |
| 2 | "Big data" | | _____ | Form of corrective discipline that implements increasingly severe penalties for employees; also called progressive discipline |
| 3 | Center of excellence (COE) | | _____ | Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as joint employment |
| 4 | Chain of command | | _____ | Process of studying data to detect patterns and relationships that can be used to make predictions and improve decisions |
| 5 | Cloud computing | | _____ | Style of computing in which scalable IT-enabled capabilities are delivered as a service using Internet technologies |
| 6 | Co-employment | | _____ | Principle of employment in the U.S. that employers have the right to hire, fire demote, and promote whomever they choose for an reason unless there is a law or contract to the contrary and that employees have the right to quit a job at any time |
| 7 | Collective bargaining | | _____ | Line of authority within an organization |
| 8 | Constructive discipline | | _____ | High-volume, high-velocity, and high-variety information assets that require innovative forms of information processing for enhanced insight and decision making |
| 9 | Cost-benefit analysis (CBA) | | _____ | Variety of software applications that electronically manage stored data |
| 10 | Data analytics | | _____ | Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage and interpret data from many business activities |
| 11 | Database management system (DBMS) | | _____ | Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute |
| 12 | Dedicated HR | | _____ | HR structural alternative that allows organizations with different strategies in multiple units to apply HR expertise to each unit's specific strategic needs |
| 13 | Employment at-will | | _____ | Process by which management and union representatives negotiate the employment conditions for a particular bargaining unit for a designated period of time |
| 14 | Enterprise resource planning (ERP) | | _____ | Approach to determining the financial impact of an organization's activities and programs on profitability, through a process of data or calculation comparing value created against the cost of creating that value |
