1	Force-field analysis		_____	Orderly way to resolve differences of opinion
2	Front-back structure		_____	Organizational structure that mixes elements of the functional, product, and geographic structures
3	Functional HR		_____	Organizational structure that divides an organization into "front" functions, which focus on customers or market groups, and "back" functions, which design and develop products and services
4	Functional structure		_____	HR structural alternative in which headquarters HR specialists craft policies and HR generalists located within divisions or other locales implement the policies, adapt them as needed, and interact with employees
5	Geographic structure		_____	Organizational structure in which geographic regions define the organizational chart
6	Grievance procedure		_____	Self-employed individuals hired on a contract basis for specialized services
7	HR audit		_____	Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as co-employment
8	Human resource information system (HRIS)		_____	Use of technology to collect, process and condense information, for the purpose of managing the information efficiently as an organizational resource
9	Hybrid structure		_____	Information technology framework and tools for gathering, storing, maintaining, retrieving, revising, and reporting relevant HR data
10	Independent contractors		_____	Various forms of collective employee actions taken to protest work conditions or employer action
11	Industrial actions		_____	Ownership of innovation by an individual or business enterprise; includes patented, trademarked, or copyrighted property
12	Information management (IM)		_____	Systematic and comprehensive evaluation of an organization's HR policies, practices, procedures, and strategies
13	Intellectual property (IP)		_____	Organizational structure in which departments are defined by the services they contribute to the organization's overall mission, such as marketing and sales, operations, and HR
14	Joint employement		_____	Type of analysis in which factors that can influence an outcome in either a negative or positive manner are listed and then assigned weights to indicate their relative strengths