1	Sit-down strike		_____	Process of implementing a talent management strategy for identifying and fostering the development of high-potential employees or other job candidates who, over time, may move into leadership positions of increase responsibility
2	Software as a service (SaaS)		_____	Violation of employee rights; act prohibited under labor relations statutes
3	Span of control		_____	Work groups that assist line units by providing specialized services, such as HR
4	Staff units		_____	System of integrated HR processes for attracting, developing, engaging, and retaining employees who have the knowledge, skills, and abilities to meet current and future business needs
5	Succession planning		_____	Software that is owned, delivered, and managed remotely and delivered over the Internet to contracted customers on a pay-for-use basis or as a subscription based on use metrics
6	Sympathy strike		_____	Group of workers who formally organize and coordinate their activities to achieve common goals in their relationship with an employer or group of employers; also called labor union
7	Talent management		_____	Refusal by workers to work; also refusal by workers to leave their workstations, making it impossible for the employer to use replacement workers
8	Trade union		_____	Annualized formula that tracks number of separations and total number of workforce employees per month
9	Turnover rate		_____	Action taken in support of another union that is striking the employer
10	Unfair labor practice (ULP)		_____	Refers to the number of individuals who report to a supervisor