1	Feedback Loop		_____	Process by which two or more parties work together to reach agreement on a matter.
2	Focus Group		_____	Data-sorting technique in which group members add related ideas and indicate logical connections, eventually grouping similar ideas.
3	Force-Field Analysis		_____	Ratio of net income (gross sales minus expenses and taxes) to net sales.
4	Framing		_____	Visualization of the impact of change on productivity. When change is introduced, there is typically a decrease in productivity and then a gradual return to—or, ideally, a surpassing of—previous levels of productivity.
5	Global Mindset		_____	Right of a legal body to exert authority over a given geographical territory, subject matter, or persons or institutions.
6	Gross Profit Margin		_____	Society in which relationships have less history; individuals know each other less well and don't share a common database of experience, so communication must be very explicit.
7	High-Context Culture		_____	Small group of invited persons (typically six to twelve) who actively participate in a structured discussion, led by a facilitator, for the purpose of eliciting their input.
8	Income Statement		_____	Value that occurs most frequently in a set of data
9	J Curve		_____	Ratio of gross profit to net sales.
10	Jurisdiction		_____	Average score or value.
11	Liabilities		_____	In communication, structuring a message to include opportunities for correction or clarification. This requires two-way communication.
12	Low-Context Culture		_____	Factors that initiate, direct, and sustain human behavior over time.
13	Mean		_____	Statement that reports revenues, expenses, and profits for a specified period of time, for example, quarterly or annually.
14	Median		_____	Middle number in a range of values.
15	Mind Mapping		_____	In communication, any factor that can disrupt the sending and receipt of a message—for example, physical factors such as loud environments, cultural factors such as a distinctive accent, or cognitive factors such as the use of unfamiliar jargon.
16	Mode		_____	Group decision-making tool designed to analyze the forces favoring and opposing a particular change. A factor is weighted, and the factors on each side are summed and compared.
17	Motivation		_____	Ability to have an international perspective, inclusive of other cultures' views.
18	Multi-Criteria Decision Analysis (MCDA)		_____	Organization’s debts and other financial obligations.
19	Neotiation		_____	Group decision-making tool in which the group defines the characteristics of a successful decision and then scores each alternative against those criteria.
20	Net Profit Margin		_____	Process of developing mutually beneficial contacts through the exchange of information.
21	Networking		_____	Societies or groups characterized by complex, usually long-standing networks of relationships; members share a rich history of common experience, so the way they interact and interpret events is often not apparent to outsiders.
22	Noise		_____	Process of constructing a message so that an audience sees communicated facts in a certain way and is persuaded to take a certain action.